Mobile first to AI first 08/20/2017 Computing is evolving again. An important shift is happening from “Mobile first” to “AI first”. Mobiles & smart phones fundamentally changed user interaction models. Customer expectations changed dramatically, thanks to the likes of Google, Facebook and Amazon. Banks needed to re-imagine their products considering new customer journeys and enhanced user expectations of multi-touch, location, identify, payments and so on. In last couple of years, there had been a huge push for digital across
Computing is evolving again. An important shift is happening from “Mobile first” to “AI first”. Mobiles & smart phones fundamentally changed user interaction models. Customer expectations changed dramatically, thanks to the likes of Google, Facebook and Amazon. Banks needed to re-imagine their products considering new customer journeys and enhanced user expectations of multi-touch, location, identify, payments and so on. In last couple of years, there had been a huge push for digital across
Understanding Blockchain - Part 2 07/30/2016 The global financial system serves billions of people, processes trillions of dollars and supports a global economy worth more than $100 trillion. Today, when a customer taps his/her credit card on a card reader to buy a Nero coffee, money passes through no fewer than five different intermediaries before reaching Nero's bank account. The transaction takes seconds to clear but days to settle. As the former CEO of Citigroup, Vikram Pandit said, "The advent of technology essentially took
The global financial system serves billions of people, processes trillions of dollars and supports a global economy worth more than $100 trillion. Today, when a customer taps his/her credit card on a card reader to buy a Nero coffee, money passes through no fewer than five different intermediaries before reaching Nero's bank account. The transaction takes seconds to clear but days to settle. As the former CEO of Citigroup, Vikram Pandit said, "The advent of technology essentially took
Understanding Blockchain - Part 1 07/02/2016 In this digital age, technology is at the heart of just about everything. It enables humans to value and to violate each others rights in profound new ways. The explosion in online communication and commerce is creating more opportunities for cybercrime. We still can't reliably establish one another's identities or trust one another to transact or exchange money without validation from a third party like a bank or a government. Trust is a major challenge! To solve the problem of trust, a
In this digital age, technology is at the heart of just about everything. It enables humans to value and to violate each others rights in profound new ways. The explosion in online communication and commerce is creating more opportunities for cybercrime. We still can't reliably establish one another's identities or trust one another to transact or exchange money without validation from a third party like a bank or a government. Trust is a major challenge! To solve the problem of trust, a
5 Fintech trends to watch in 2016 12/13/2015 Financial services is at the cusp of digital disruption. We might not be witnessing a "revolution” but, all the emerging trends and technologies are certainly proving that we are in the midst of an evolution. Most of the big global banks are born pre-digital and hence they are facing the challenge of legacy infrastructure, software and culture. On the other hand, new challenger banks are born digital and they carry no baggage of legacy, and hence they are creating products and services that are
Financial services is at the cusp of digital disruption. We might not be witnessing a "revolution” but, all the emerging trends and technologies are certainly proving that we are in the midst of an evolution. Most of the big global banks are born pre-digital and hence they are facing the challenge of legacy infrastructure, software and culture. On the other hand, new challenger banks are born digital and they carry no baggage of legacy, and hence they are creating products and services that are
